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situ✳A notebook for the curious.

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Topic: itsm

Practical notes on software, infrastructure, operations, identity, AI, and technology in production.

all automation security identity ai azure operations cloud m365 migration windows-server finops career virtualization powershell active-directory backup-dr job-search exchange architecture infrastructure-as-code itsm networking

Jun 26, 2026ai

Tickety: An AI Sidekick for ITSM

An old friend asked for an AI sidekick for ITSM. A morning prototype turned into an open-source project, with a live demo now online.

6 min read

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Situ — a notebook for the curious.

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